Kindly be informed that LemonSalt has a cut-off time of 1pm for order processing on any business day. Any order placed after 1pm, whether it is Express or Standard, will be processed on the following day.

48 Hour Tracked Delivery 

Our standard shipping is a 48 hour (two day) tracked delivery service, with the option to upgrade to 24 Hour (express) delivery. We have tracked delivery contracts with all our couriers and shipping partners.

When an order is placed with "Express delivery" selected and placed before 1pm local time (weekdays only); we will make every effort to dispatch these from our facility on time. However once your order has left our facility we have no control on when this will be delivered.

Please note: Northern Ireland, Highlands and Islands Exceptions

• We cannot currently offer the DPD Express service to postcode areas: AB31-38, AB40-56, IV1-99, KW1-17, PA20-98, PH4-50, BT1-99, HS1-9, KA27-28, ZE1-3. Signature Required delivery to the above remote areas can take an extra 1-2 days and costs £8.99 for orders under £150.

Please note: Our current delivery (48Hrs or 24Hrs Tracked delivery) service does not cover the postcodes listed below:

NORTHERN IRELAND, FK18-19, IV1-99, HS1-99, KA27-28, KW1-17, PA20-88, PH17-26, PH30-39, PH40-44, PH49-50, PO30-41, TR21-25, ZE1-99, BT, IM, JE, GY, AB.

Please note: Any orders placed from the postcodes mentioned above are subject to additional courier charges & may not be our standard tracked delivery.

LemonSalt reserves the right to cancel the order for any reason or in the case of non payment.

Please contact us (phone or email) for a shipping quote to these postcodes listed above and we will be happy to try and deliver items to you. 

Delivery Charge Refunds: 

Delivery charges may be refunded for cancelled orders that have not yet been dispatched. 

Delivery Charges will only be refunded for orders not received or at LemonSalt's discretion.

Refunds will not be issued for delays of delivery outside of LemonSalt's reasonable control. See our Refund Policy for more info

Courier No Contact Delivery Practice...

Our Courier DPD has now adopted a ‘No Contact Delivery Practice’. This is for the safety of both the customer and the driver. The delivery driver will no longer ask you to sign the Delivery Handheld Device. Instead, the driver will knock the door/ring the doorbell, place the consignment on the doorstep, step back from the door 2 metres and ask for you to confirm your name. The driver will then type your name into the Delivery Handheld Device.

We appreciate your support and understanding at this difficult time for all of us. Please do reach out if you have any questions at all.

If you need more specific delivery information please contact us